daya9 Terms & Conditions
Please read these terms carefully before using the daya9 platform. By creating an account or placing any bet, you agree to be bound by these terms.
21+ Only
You must be at least 21 years of age to register and play on daya9.
One Account
Each player may hold only one active daya9 account. Duplicate accounts will be closed.
SSL Secured
All sessions and transactions are protected with 256-bit SSL encryption.
Fast Payouts
Verified accounts receive withdrawals to bKash or Nagad in under five minutes on average.
Fair Play
All games use certified RNG engines. RTP rates are published and outcomes are never manipulated.
Bonus Rules
All bonuses carry wagering requirements. Bonus funds cannot be withdrawn before the rollover is met.
1. Introduction
Last Updated: January 2026These Terms and Conditions ("Terms") govern your access to and use of the daya9 platform, operated at daya9.vip (the "Platform"). The Platform provides online casino games, sports betting (including cricket betting), fish games, and related services to eligible users in Bangladesh. By accessing, registering on, or otherwise using the Platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree to any part of these Terms, you must not use the Platform.
These Terms constitute the entire agreement between you and daya9 concerning your use of the Platform and supersede all prior communications, representations, or agreements relating to this subject matter. daya9 reserves the right to amend these Terms at any time. Continued use of the Platform following publication of revised Terms constitutes your acceptance of the changes.
2. Eligibility
To register and use the daya9 Platform, you must satisfy all of the following requirements at the time of registration and on a continuing basis throughout your use of the Platform:
- You are at least 21 years of age. daya9 strictly enforces the 21+ age requirement. Providing false date-of-birth information to circumvent this restriction is a material breach of these Terms and will result in immediate account closure and forfeiture of any balance.
- You are a natural person acting in your own name and on your own behalf. Corporate accounts, joint accounts, and accounts operated on behalf of another person are not permitted.
- You have not been previously excluded, suspended, or banned from daya9 or from any related platform. If daya9 discovers that a previously closed or suspended account holder has opened a new account, both accounts will be immediately closed.
- You are not an employee, contractor, agent, affiliate, or immediate family member of any such person associated with daya9 or its technology and game providers.
- You are using the Platform solely for personal, recreational purposes and not for any commercial, professional, or systematic advantage-seeking activity.
daya9 reserves the right to request documentary proof of eligibility at any time. Failure to provide requested documentation within a reasonable period may result in account suspension pending verification.
3. Account Registration and Security
3.1 Registration Requirements
When registering a daya9 account, you must provide accurate, current, and complete information, including your full legal name, date of birth, Bangladesh mobile phone number, and any other information daya9 requests during the registration or KYC verification process. You agree to keep this information up to date. daya9 may verify your identity through a KYC process before activating your account or processing your first withdrawal. KYC documentation typically includes a copy of your National Identity Card (NID) and proof of your registered phone number.
- Each player may hold only one registered account. Operating multiple accounts — whether under the same name, the same mobile number, the same device, or the same IP address — is strictly prohibited and may result in permanent account closure.
- You must not register using a name, mobile number, or payment account that does not belong to you. All deposits must originate from a payment method registered in your own name.
- Accounts registered with false or misleading information will be closed without notice. Any funds held in such accounts at the time of closure are subject to forfeiture.
- daya9 accounts are for individual use only. You must not allow any other person to access your account, place bets on your behalf, or manage your account balance. You are solely responsible for all activity that occurs under your account credentials.
3.2 Password and Login Security
You are responsible for maintaining the confidentiality of your login credentials. You must choose a strong password and must not share it with any third party. If you suspect that your password has been compromised or that another person has accessed your account without authorisation, you must notify daya9 immediately at [email protected]. daya9 is not liable for any losses resulting from unauthorised access where you have failed to maintain the security of your credentials.
3.3 KYC and Identity Verification
daya9 is committed to operating a safe and compliant platform. As part of this commitment, daya9 may require identity and source-of-funds verification at any point during your account lifecycle, including prior to processing withdrawal requests. Documents accepted include Bangladesh National Identity Card (NID), passport, and recent utility bills or bank statements. Withdrawal requests will be held pending successful completion of any outstanding KYC requirements. daya9 will store your KYC documents securely and use them solely for identity verification and fraud prevention purposes in accordance with our Privacy Policy.
4. Deposits and Withdrawals
4.1 Deposits
daya9 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and other approved payment channels. The following conditions apply to all deposits:
- The minimum deposit amount is ৳200. There is no maximum deposit limit, however unusually large deposits may trigger additional verification checks.
- All deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted and will be returned, less any applicable processing fees charged by the payment provider.
- daya9 does not charge a deposit fee. Processing times are typically instant for mobile banking deposits (bKash, Nagad, Rocket, Upay). Bank transfer deposits may take 1–24 hours to credit depending on the banking provider.
- daya9 reserves the right to reverse any deposit that is found to have been made fraudulently, through a disputed or chargeback-eligible transaction, or in violation of any applicable payment provider terms.
4.2 Withdrawals
Verified account holders may request withdrawals at any time, subject to the following conditions:
- The minimum withdrawal amount is ৳200. There is no maximum single withdrawal limit for verified accounts in good standing, however unusually large withdrawal requests may be subject to enhanced review.
- Withdrawals will only be processed to a payment method that was used for a deposit on the same account and is registered in the account holder's own name. daya9 does not process withdrawals to third-party accounts under any circumstances.
- Withdrawal requests are processed within five minutes on average for verified accounts using bKash, Nagad, Rocket, or Upay. Bank transfer withdrawals may take 1–24 hours. Processing times may be extended during peak periods or when additional verification is required.
- daya9 reserves the right to delay or decline any withdrawal request pending completion of ongoing KYC verification, investigation of suspected fraudulent activity, or resolution of any open disputes on the account.
5. Bonuses and Promotions
daya9 offers bonuses and promotional incentives to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms attached to each individual promotion:
- Bonuses are credited in the form of bonus funds or free spins and are held in a separate bonus wallet. Bonus funds cannot be withdrawn until the specified wagering requirement (rollover) has been met in full.
- Each eligible player may claim any given promotional offer only once, unless the promotion is explicitly described as recurring. Attempting to claim the same bonus multiple times using multiple accounts or payment methods is prohibited.
- Bonuses are valid for the period specified in the individual promotion terms. Bonus funds that remain unclaimed or where the wagering requirement has not been met within the validity window will be automatically cancelled.
- daya9 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes will not affect bonuses that have already been credited and where the rollover is actively in progress.
- If daya9 has reasonable grounds to believe that a player is abusing a bonus — including through arbitrage betting, the use of bots, or coordinated play across multiple accounts — daya9 may void all bonus funds, cancel associated winnings, and suspend the account pending investigation.
Free spins, where awarded, are subject to the game restrictions and maximum win caps specified in the applicable promotion. Winnings from free spins are credited as bonus funds and are subject to the rollover requirement before they can be withdrawn.
6. Gameplay and Fair Use
daya9 is committed to providing a fair gaming environment for all players. All casino games available on the Platform use certified Random Number Generator (RNG) technology, independently verified to ensure that outcomes are unpredictable and unbiased. Sports betting odds are set in advance and reflect market conditions at the time of settlement.
Prohibited conduct includes but is not limited to:
- Using automated software, bots, scripts, or any mechanical or electronic device to place bets, spin slots, or otherwise interact with the Platform in a non-human manner.
- Exploiting software bugs, game glitches, or technical errors in the Platform to gain an unfair advantage. Any winnings resulting from the exploitation of a known or unknown technical error may be voided.
- Colluding with other players, affiliates, or any third party to manipulate game outcomes, betting markets, or the Platform's systems.
- Using the Platform to launder money, to process proceeds of crime, or to finance any illegal activity. daya9 monitors all transactions for suspicious activity and is required to file reports with relevant authorities where legally mandated.
- Engaging in any conduct that disrupts the experience of other players, including abusive communication in live game chat functions.
daya9 reserves the right to void bets, cancel winnings, suspend accounts, and pursue legal remedies where prohibited conduct is detected or reasonably suspected. All decisions made by daya9 in relation to gameplay disputes are final.
7. Responsible Gaming
daya9 takes its responsibility to promote safer gambling seriously. We provide the following tools to help you manage your gaming activity. All tools are available through your account settings or by contacting support at [email protected]:
- Deposit limits: Set daily, weekly, or monthly caps on the amount you can deposit into your daya9 account. Once set, limits can be decreased immediately but increases take a mandatory 24-hour cooling-off period before taking effect.
- Session time reminders: Set alerts to notify you when you have been playing for a defined period. These reminders help you stay aware of the time you spend on the Platform.
- Self-exclusion: Request a temporary time-out (minimum 24 hours) or a long-term self-exclusion period (minimum six months). During a self-exclusion period, your account will be suspended and you will not be permitted to open a new account. daya9 will also take reasonable steps to prevent marketing communications being sent to you during this period.
- Reality checks: Periodic on-screen notifications displaying your net win or loss position and the total time elapsed in the current session, so you always have accurate information when deciding whether to continue playing.
8. Intellectual Property
All content on the daya9 Platform — including but not limited to the daya9 brand name, logo, visual design, written content, software, graphics, and game interfaces — is the property of daya9 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute, display, or create derivative works from any part of the Platform without express written permission from daya9.
Game content (graphics, audio, and mechanics) delivered through the Platform is owned by the respective game provider (e.g. Pragmatic Play, Evolution Gaming, Spribe, Ezugi) and is subject to that provider's intellectual property rights. daya9 makes no claim to ownership of third-party game content.
9. Limitation of Liability
To the fullest extent permitted by applicable law, daya9 and its directors, officers, employees, and service providers shall not be liable for any of the following:
- Any indirect, incidental, special, or consequential loss or damage arising from your use of the Platform, including but not limited to loss of profits, loss of data, or loss of opportunity.
- Any interruption, suspension, or termination of the Platform or any game or service offered through it, whether planned or unplanned.
- Any loss or damage resulting from unauthorised access to your account where you have failed to maintain adequate security of your login credentials.
- Any loss arising from a malfunction, error, or delay in the processing of a bet or transaction, except where such malfunction is directly caused by daya9's own gross negligence.
10. Account Suspension and Termination
daya9 reserves the right to suspend, restrict, or permanently close any player account without prior notice where there is reasonable cause to do so, including but not limited to the following circumstances:
- Breach of any provision of these Terms, including providing false registration information, operating multiple accounts, or engaging in prohibited conduct as described in Section 6.
- Failure to complete KYC verification within a reasonable timeframe as requested by daya9.
- Any suspected or confirmed fraudulent activity, money laundering, or use of the Platform for illegal purposes.
- A self-exclusion or responsible gaming request made by the account holder themselves.
Where an account is closed due to a breach of these Terms or fraudulent conduct, any remaining balance may be forfeited at daya9's discretion. Where an account is closed for administrative reasons (such as the player's voluntary closure request), any real-money balance remaining after deduction of applicable bonus funds will be returned to the player's registered payment method within a reasonable period.
11. Privacy and Data Protection
daya9 collects and processes personal data in connection with account registration, KYC verification, payment processing, and the operation of the Platform. The collection, use, storage, and sharing of your personal data are governed by our Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By accepting these Terms, you also acknowledge and accept the terms of our Privacy Policy. daya9 uses 256-bit SSL encryption to protect all data in transit and stores personal data on secure servers. daya9 will never sell your personal data to third parties for marketing purposes.
12. Changes to These Terms
daya9 reserves the right to revise these Terms at any time. When changes are made, the revised Terms will be published on the Platform with an updated "Last Updated" date. daya9 will make reasonable efforts to notify active account holders of material changes via the contact information on file. However, it is your responsibility to review the Terms periodically to ensure you are aware of any updates.
Your continued use of the Platform following publication of a revised version of these Terms constitutes your acceptance of the revised Terms. If you do not agree with any change to the Terms, you must cease using the Platform and contact support to request account closure.
13. Governing Law and Disputes
These Terms and any dispute or claim arising from them shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and daya9, you agree to contact our support team at [email protected] in the first instance and allow a reasonable period for resolution before escalating. daya9 aims to resolve all account-related disputes within five business days of receipt of a formal written complaint. For gameplay disputes (e.g. bet settlement queries), decisions made by daya9 based on its game logs and server records are final and binding.
14. Contact Us
For any questions, complaints, or requests related to these Terms, please contact the daya9 support team. Our team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
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